Help & Support

Please find all of the latest information and answers to your frequently asked questions below. If you have any additional questions please feel free to email us.

Murder 57 will send you a email confirmation once a ticket has been purchased and on this will be your unique booking reference. We will also send you a special link to the Murder 57 at Home webpage where you will play your Murder Mysteries by redeeming your booking reference.

The online murder mysteries are the perfect way to take part in a murder mystery without leaving your home. Your package includes a four part video which can be played on any device and you are able to view at any time. There will also be an array of evidence for you to study all of the clues to give you the most of the information you need to catch the murderer.

Your booking reference is situated at the top of your email confirmation. This is an automatic email confirmation which gets sent to you once your booking has been made. If you cannot find your email please check your junk mail first and then email [email protected] to send out a duplicate email confirmation.

You can take part on your own or with anyone else in your house all on one ticket. For additional friends/family to participate outside your household/device they would need to purchase their own ticket.

You can look at the clues and videos as many times as you like.

The murder mysteries are not really suitable for young children, so we suggest no younger than 10 years old.